We Hear You – But do you understand?
Your voice. Unique to you. The words you use, the sounds you make when speaking, pronunciation, inflection, intensity. All uniquely you.
Siri, Alexa, Cortana, Bixby, Xfinity, BMW, Mercedes, Citicorp, Bank of America, and many more are incorporating voice technology into their products. From call centers to automobiles we can now talk to devices and hope they understand what we are saying and giving us responses that are useful.
We want devices to be smart, intuitive, and most of all, we want them to understand our unique voice. My voice devices need to understand how I structure my sentences, my mixture of slang picked up from countries around the world, choice of words and the meaning for me. Slang that I use because I picked it up in my travels and it fits my style. My voice device needs to understand me better than my therapist.
For devices to understand everyone, we need to train the engines and that requires data. And not “Speak to your machine” data, but human conversational data at thee most basic of levels. Human to Human. From Southern Drawl to latest urban slang, the classic New Yorker to the Texas Twang. North, East, West and South, we all have adopted various speech from our geographical and familial regions.
At e2f, we are at the forefront of gathering this unique data from regions and ethnic heritages around the world. In the United States, we gather data English conversations from recent immigrants from China, to multi-generational Chinese born here. From our wealth of Hispanic residents who encompass many regions around the world, speaking English with influences from their native lands. From our diverse population of African Americans who are embedded in literally every geographical area of the United States and are rich in traditions and heritage and who uniquely bring the most diverse voice patterns of any heritage.
If you’d like to contribute to our voice research project, we’d be happy to have you. Participation is as easy as signing up at https://e2f.com/go and contributing 15, 30 or 60 minutes of conversation with a family member or friend. We’ll even reward you for you time with a gift card from one of the worlds most popular online stores.