Effective May 05, 2023

e2f Suppliers and Vendors Code of Conduct

Introduction

e2f is dedicated to bridging linguistic and cultural divides through advanced technology in translation, natural language processing (NLP), and state-of-the-art Language Learning Models (LLMs), and artificial intelligence (AI). This Code of Conduct outlines the expectations and standards for all our suppliers,  and vendors. Adherence to these principles ensures the maintenance of high-quality services, ethical practices, and respect for diversity in our collaborative efforts.

1. Quality and Accuracy

  • Commit to providing data of the highest quality and accuracy in translations, annotations, and all linguistic datasets.

  • Uphold excellence in every aspect of service to ensure effective and error-free communication.

2. Respect for Diversity

  • Honor the diversity of languages, cultures, and dialects in all services and communications.

  • Engage in culturally sensitive practices that foster inclusivity and understanding.

3. Ethical Data Use

  • Utilize AI and NLP technology responsibly, upholding the highest ethical standards.

  • Ensure the protection of individual privacy and rights in all data usage.

4. Confidentiality and Security

  • Strictly safeguard all data and information, ensuring robust protection against breaches.

  • Respect the confidentiality agreements and handle information with utmost care.

5. Transparency and Accountability

  • Maintain transparency in methodologies and processes.

  • Accept responsibility for the accuracy and ethical application of provided data.

6. Collaborative Partnership

  • Communicate openly and effectively, fostering a collaborative environment.

  • Work jointly to address challenges and enhance service quality.

7. Legal Compliance

  • Adhere to all applicable laws and regulations, particularly in data protection and intellectual property.

8. Continuous Improvement

  • Commit to ongoing learning and adaptation in line with advancements in technology and industry standards.

  • Strive for continual enhancement of services and practices.

9. Sustainable Practices

  • Conduct business sustainably and responsibly.

  • Be mindful of environmental and social impacts.

10. Inclusivity and Fairness

  • Promote an inclusive environment free from discrimination.

  • Ensure accessibility and fairness in all operations and services.

11. Implementation and Monitoring

  • This Code of Conduct is a living document, subject to regular review and updates.

  • Compliance will be monitored and enforced to ensure adherence by all parties.